The International Journal of Learning

How can I place an order?
1. Browse the bookstores and select the products you want to purchase by clicking the “Order” button. Your Shopping Cart will be displayed in the sidebar at all times.
2. When you have decided on the items you will purchase, click on the “Checkout” button in the sidebar or the shopping trolley icon at the top of the page.
3. Carefully review your order and make adjustments if necessary.
4. If you already have an account provide your login details, or provide your name and email address if you are a new customer. Then, click on “Proceed with Purchase”.
5. Provide the required shipping details and the address to where you want your purchases delivered. When you have finished, click on the “next” button.
6. Enter your credit card details and Billing Address (if different to your Shipping Address) and click on “Confirm Order Details”
7. Your order details will be listed on the next page. Make any necessary changes. If all the details are correct, click on the “Place Order” button.

New customers

If you do not have an account in our ordering system you will be prompted to create one when ordering a product from any of our online bookstores.

Simply input your name and email address. You will be sent an email with a link to a page that allows you to set a password for future purchases. All information provided will be kept confidential.

What are my payment options?

All major credit cards are accepted.

An itemised invoice/statement will be issued and confirmation of your credit card authorisation will be sent with your receipt.

The credit card transaction will be processed by “Common Ground” in US dollars.

Delivery

Domestic (Australia): Purchased products are posted at a cost of US $7 per item. The postage rates are scaled if you order more than one item. Items are delivered within one week.

International: Purchased products are shipped at a cost of US $15 per item. The shipping rates are scaled if you order more than one item. Items are delivered in 2-4 weeks.

Purchasing Electronic Products

If you are purchasing an electronic product, such as a PDF of an article, or an e-book, you will receive an email immediately after you place your order with a link to where you can download the item.

Your Account Details

How can I update my email address?

It is important that we have your current email address as a means of communication. Your invoice will be sent to you by email and if you purchase an electronic product, the instructions on how to access it will be sent to you by email.

You can change your email address by logging in with your username and password at http://www.CGPublisher.com. Click on ‘Your Details’. Then, input your new email address and click on “Save Changes”.

How can I update my shipping address?

You can change your shipping address by logging in with your username and password at http://www.CGPublisher.com. Click on ‘Your Details’ and then the ‘Main Contact Details’ tab. Input your new shipping address and click on “Save Changes”.

How can I change my password?

You can change your password by logging in with your current username and password at http://www.CGPublisher.com. Click on 'Your Details’. Then, input your new preferred password. You will have to input it in the second password box for confirmation. Click on “Save Changes” to save the new password.

What should I do if I forget my password?
1. Click on ‘Login’ and then select ‘Forgot your login’.
2. Enter your email address.
3. A confirmation email will be sent to you with a link to a page where you can set a new password.

Downloading Products

I registered for the conference, how can I view papers?

If you have registered for the conference you would have been granted a complimentary online subscription to the journal as part of your registration fee. The access period for the subscription is from the point of registration until one year after the end date of the conference.

Your complimentary subscription includes access to historical material as well as all papers published by the journal during your access period. To view papers, login with your CGPublisher account details (which you used when you registered online) and click on Recent Publications in the top menu. You can then download the PDF of any papers of interest to you.

Reviewing Products

How can I write a review of a product?
You can review an article, book or any other published product in the bookstore:
1. In the ‘Publications’ page, click on the product you would like to review.
2. Click on “Write a Review” at the bottom of the page.
3. Give a Title to your review and put the review in the ‘Review’ box.
4. You can also give a star rating to the product if you like.
The author/s of the product will then receive the review and make it visible.

How can I edit my review?

If you have reviewed a product you are able to go back at any time and edit it. Click on the “edit” button. You will be asked to login.

The author/s of the product will be notified of the changes.

Weblogs

How can I write a comment on a weblog entry?

The purpose of the weblog is to create communities around areas of common interest. We encourage you to read the entries and post comments. Clicking on ‘Weblog’ in the top menu, at a publisher’s or creator’s website, will take you to all the weblog entries.

To add a comment, click on ‘Comments’ below the entry you want to respond to. Enter the relevant information and “Preview” your entry. Use this opportunity to make any changes. Then, click on “Add Comment”. You comment will appear immediately in the weblog.

News Feeds

How can I subscribe to a newsfeed?

You are able to request RSS feeds of products as they are published, reviews of products, and weblog entries posted by the publisher. These RSS feeds are available by clicking on the “News Feeds” link in the title bar of the publisher’s website.

You can then decide which news feed you are interested in and your preferred format and you will be provided with a feed URL.

Journal Submission

What are the steps involved in publishing a paper?
The publication process is as follows:
1. Submit a proposal to the conference (in-person or virtual) before the next deadline.
2. If your proposal is accepted by the conference advisory team, complete your registration as an in-person or virtual participant. You may submit your paper to the journal anytime between registration and one calendar month after the closing date of the conference.
3. Once your paper is received, it is verified against template and submission requirements. Your identity and contact details are then removed and the paper is matched to two appropriate referees and sent for review. You can view the status of your paper at any time by logging into your CGPublisher account at www.CGPublisher.com.
4. When referee reports are uploaded, you will be notified by email and provided with a link to view the reports (after the referees' identities have been removed).
5. You will then be asked to accept the Publishing Agreement and submit a revised final copy of your paper.
6. Your paper will be typeset and the proofs sent to you for final approval before publication.
7. Papers are published continuously in the online bookstore. Registered conference participants will be given online access to the journal from the time of registration until one year after the conference end date. Individual papers will also be available for purchase from the journal’s bookstore.
I can't attend the conference. How can I publish in the journal?
We also offer virtual registrations, which provide access to the full text of the electronic edition of the Journal for that year. A virtual registration also allows for virtual participation - submitting your paper as a virtual contribution listed under the Session Descriptions, participating as an Associate Editor in the referee process, and publishing in the Journal.

How long will it take for my paper to get published in the journal?
The length of time varies, however, once your paper is received, your paper is verified against submission guidelines. If there are no problems found during verification the paper is then matched to two appropriate referees and sent for review (two week turnaround requested). Once the referee reports have been returned, we forward them on to you (with the referee identities removed). You are requested to return the complete paper for publication within another two weeks. Papers are accepted on a continuous basis, so your final paper will be published as soon as the publication process is completed (including typesetting and final approval), before or after the conference. This means that, if desired and submitted early enough, the paper can be fully refereed before the conference. This is of particular value to participants who require double-blind refereeing and confirmed publication before the conference (and in this case, we request submission at least three months before the commencement of the conference). As soon as registration has been finalised, papers can be submitted for refereeing. Once the entire publication process is finalised, your paper will be published in the journal, even if this is before the conference.

Why must I use the CGCreator Microsoft Word Authoring Template?
When submitting your full paper you will need to follow our formal paper submission guidelines and format the paper using the recommended template. Full details can be found online at the Submission Guidelines page. Apologies for the high level of bureaucracy - we are dealing with a large number of paper submissions. Our administrative processes need to be quite strict in order to achieve a fast turnaround time.

What reference style should I use?
You may use any referencing style you choose, as long as you use it consistently and to the appropriate bibliographical standards.

What spelling standards should I follow?
Spelling can vary according to national usage but should be internally consistent.

Would my paper on Caterpillars of the Laotian Rainforest be a suitable contribution to the conference and the journal?
Yes, of course it is—providing you use this topic to address the journal themes. There are two ways to find out whether your thinking is along the right lines. First, submit a proposal through the Call for Papers area of conference website. Then, second, if it is accepted, register for the conference (in person or virtual), and submit your full paper to the journal for refereeing. If the referees can't see the connection, then they will advise you what to do and suggest how you might make the connection, and if the very worst comes to the worst you can resubmit your paper after making revisions to address the referees concerns. The revised resubmitted paper will be sent to new referees. If you think the caterpillars paper could fit within the conference themes, for our administrative purposes we ask you to go through the full presentation proposal process. This process requests the information we need in a format suitable for publication on the conference website and in the conference abstracts book.

What level of editorial support does the journal provide?
The journal relies on the authors and referees for editorial checking.
Authors are also required to use the CGCreator Microsoft Word Authoring Template.

Visibility of Journal

How is my article promoted?
All authors will receive access to the electronic edition of their article and all conference attendees will receive electronic access to the current volume of the journal. The journal is also listed in various academic databases and indexes—please visit this link for details. Each article has high Internet visibility, as it is sold in the journal bookstore and has its own web page providing background information on the paper and the author/s. Furthermore, the article will also be available for purchase on each author's Creator Site. When an author’s paper is published they are provided with a CGPublisher Creator Site—using the CGPublisher private interface, you are able to customise your Creator Site and add biographical details. For more information, please contact support+IJL@commongroundpublishing.com

Can you tell me how many times my paper has been cited?
At this stage we are unable to provide citation statistics as the journal is relatively new. However, we envisage a high impact factor insofar as the journal is both part of the conventional world of academic publishing and highly visible in Google (unlike many traditional journals).