Flaming Issues in Online Courses

By Tzu-Yi Hsu.

Published by The Learner Collection

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

Flaming can have a negative impact on computer-mediated communication. The purpose of this qualitative study was to examine the perception of graduate students regarding two flaming incidents in a chat room of an online course. Research questions of this study were: 1) what were students’ perceptions of flaming in an online chat room and how did it affect them?; 2) what were students’ perceptions of how the flaming situation was handled?; and 3) what did students believe would help to reduce flaming? Four students were interviewed regarding their perceptions of the incidents. Results showed that although one person was perceived as doing the flaming, the view of who was being flamed appeared to vary depending on the students’ perceptions. Students seemed to prefer serious penalties for flamers. Having the issue addressed at the administrative level of the higher education institution seemed necessary.

Keywords: Online Courses, Flaming, Netiquette, Higher Education

The International Journal of Learning, Volume 15, Issue 10, pp.65-70. Article: Print (Spiral Bound). Article: Electronic (PDF File; 507.906KB).

Dr. Tzu-Yi Hsu

Assistant Professor, Division of Mathematics and Information Technology, Mount St. Mary College, Newburgh, NY, USA

Tzu-Yi Hsu is Assistant Professor of the Division of Mathematics and Information Technology at Mount Saint Mary College. Her specialized areas are in educational technology and multicultural education. Her current research interests include cultural diversity, educational technology, educational reform, and concerns related to the areas of educational foundation.


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