A Preliminary Analysis of Learning Processes for Innovation in Member-Serving Nonprofit Organizations: The Role of Governance Structure and its Elements – Shared Knowledge, Decision Making and Benefit Sharing

By Eric Kong, Stacey Jenkins and David Ardagh.

Published by The Learner Collection

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Article: Print $US10.00
Article: Electronic $US5.00

Very little research today has investigated the role of governance structure and three of its elements: shared knowledge, decision making and benefit sharing, in learning processes for innovation in member-serving nonprofit organizations (MSNPOs). This research project aims to develop a theory suggesting that the above elements play a significant role in the learning processes that leads to innovation in MSNPOs. Using qualitative in-depth semi-structured interviews with 12 serving members from 10 MSNPOs in Australia, this project examines how governance structure and three of its elements support learning processes for innovation in the organizations. The study helps to build a nascent body of literature linking governance structure and its three elements, and strategic innovation in MSNPOs.

Keywords: Innovative Learning Processes, Member-Serving Nonprofit Organizations (MSNPOs), Governance Structure, Knowledge, Decision Making, Benefit Sharing

The International Journal of Learning, Volume 16, Issue 6, pp.1-16. Article: Print (Spiral Bound). Article: Electronic (PDF File; 1.322MB).

Dr. Eric Kong

Senior Lecturer, School of Management & Marketing, University of Southern Queensland, Toowoomba, Queensland, Australia

Eric Kong is a Senior Lecturer at the School of Management & Marketing, University of Southern Queensland, Australia. He completed his PhD in Strategic Management at Monash University, Australia. He also holds a Master of Science in Quality Management from the University of Paisley, United Kingdom and a Postgraduate Diploma in Training from the University of Leicester, United Kingdom. Prior to joining the academia, Eric worked in Human Resources and Training & Development in the private sector for 10 years. His current research interests include intellectual capital, knowledge management, non-profit management, strategic management and governance. Eric is a member of Academy of Management (AOM) and Australian and New Zealand Academy of Management (ANZAM).

Stacey Jenkins

Lecturer, School of Commerce, Charles Sturt University, Wagga Wagga, Wagga Wagga, Australia

Stacey is a Lecturer in the Faculty of Business at CSU. She graduated from Southern Cross University with a Bachelor of Business degree and has a Master of Human Resource Management and a Graduate Certificate in University Learning and Teaching from Charles Sturt University. She is currently undertaking her PhD which is titled work-life balance practices and organizational determinants in Australian small businesses. Prior to commencing in her present role at CSU Stacey worked as a National Human Resources Manager in private practice. The industries in which she has held generalist HR positions domestically include corrections, detentions, manufacturing and hospitality. She has also worked as an Industrial Advocate. Internationally she has worked in the tourism and hospitality industry in the USA and Canada. She was made a NSW Justice of the Peace in 1999.

David Ardagh

Adjunct Senior Lecturer, School of Commerce, Charles Sturt University, Wagga Wagga, Wagga Wagga, Australia

David Ardagh is an Adjunct Senior Lecturer in Human Resource Management at the School of Business, Charles Sturt University. He previously taught Ethics and Businss Ethics at several universities in the U.S.

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