Collegiality in Flux? The Assimilation of New Management Paradigms and Focus in UK Universities

By Seng Kiat Kok, Alex Douglas and Bob McClelland.

Published by The Learner Collection

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Article: Print $US10.00
Article: Electronic $US5.00

Changes in the dynamics of Higher Education management have been a factor that has transformed the hierarchy and governance of UK institutions, moving away from collegial influence and integrity to that of ‘managerialised’ and business-centred concerns. The contention that university education is increasingly viewed as a commercial entity and product provides additional dilemmas in adhering to previous collegial management structures. Universities today are increasingly required to balance collegial traditions of excellence in learning and knowledge dissemination with the need for financial viability.
This paper intends to bring to the fore some of the prevalent issues existent in collegial management alongside the assimilation of commercialised and increased management practices. In addition to this, utilising qualitative interview data collected from a UK wide university study, this paper further aims to provide insights into the current dilemmas of management and organisational change based on the perceptions of staff members operating within the sector.
The results highlight growing financial considerations and commercialisation of university education but identifies strong adherence to scholarly integrity and altruistic tendencies. Moreover the paper indicates growing managerial paradigms and rhetoric but posits the existence of sub-structural application of ‘pockets of collegiality’ embedded in institutional and individual cultures.

Keywords: UK Universities, Collegiality, Changing Management, Commercialisation of Higher Education, Culture, Sub-structures

The International Journal of Learning, Volume 16, Issue 10, pp.637-652. Article: Print (Spiral Bound). Article: Electronic (PDF File; 1.601MB).

Dr. Seng Kiat Kok

PhD Student and Sessional Lecturer, Liverpool Business School, Liverpool John Moores University, Liverpool, Merseyside, UK

Seng Kiat, Kok is a PhD student and sessional lecturer at Liverpool John Moores University (LJMU). He has a Bachelors in Business Studies from the University of Wales, Institute Cardiff and Masters Degree in Business Studies from LJMU, where he is currently undertaking his doctoral research on changing archetypes and management structures of UK Universities. He is also a sessional lecturer teaching research methods to undergraduate and postgraduate students at the University. His research interests include examining and evaluating the effects of managerialism and commercialisation on higher education management, commoditization of higher education internationally and in the UK, and motivational aspects of human resource management.

Dr. Alex Douglas

Reader in Service Quality Management, Liverpool Business School, Liverpool John Moores University, Liverpool, Merseyside, UK

Alex Douglas is a Reader in Service Quality Management in Liverpool Business School at Liverpool John Moores University. He is a Fellow of the Chartered Quality Institute, a Chartered Quality Professional, a Senior Member of the American Society for Quality and a Fellow of the Higher Education Academy. He has attended conferences presenting research papers round the world, including the, Australia, China, Finland, France, Israel, Italy, Mexico, Russia, Sweden, USA and the UK. He has had over 50 articles and research papers published in conference proceedings and a wide range of journals including: Total Quality Management, Managing Service Quality, International Journal of Public Sector Management, Journal of Workplace Learning, Managerial Auditing Journal and TQM Magazine/Journal. He is editor of The TQM Journal.

Dr. Bob McClelland

Reader in Educational Technology, Faculty of Business and Law, Liverpool John Moores University, Liverpool, Merseyside, UK

Bob McClelland has worked in the UK Higher Education sector for 36 years. He is currently a Reader in Educational Technology and a Fellow of Institute of Statisticians. Initially a Chemist he has lectured in Analytical Science at undergraduate and postgraduate level. For the past twenty years he has lectured in Business Statistics, Decision Making, Management and Research Methods to undergraduates, postgraduates (MA, MBA and executive MBA), Doctoral students and professional courses in Business. He is Head of the Centre for Market Research Technologies and the International Doctoral Programme at Liverpool Business School. Bob's research is based upon corporate learning, utilizing new and emerging technologies and evaluation of projects. His Doctoral research surrounded evolving e-learning and developing learning blends for Higher Education. He has written several textbooks and has published widely on Learning and Teaching technology issues in Business Education. He undertakes a range of consultancy activities for enterprises, local and national government (more recently in Health and Education), and supervises more than twenty doctoral students in the UK and internationally. He is a visiting Professor to the MBA/Doctoral programme in Ramkhamhaeng University, Thailand and Adjunct Professor to Shanghai University, Law School.

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