Principals’ Perceptions of the Use of Total Quality Management Concepts for School Improvement in Mauritius: Leading or Misleading?

By Jean Claude Ah-Teck and Karen Starr.

Published by The Learner Collection

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

As a small island country, Mauritius is relying on its human capital and innovative hi-tech industry to ensure future economic viability in the global market. As such, Mauritian education authorities are seeking ways to raise educational standards. One idea being canvassed is that Total Quality Management (TQM) could provide the framework for Mauritian school leaders to deliver imperatives for change and improvement and to achieve the aim of ‘world-class quality education.’
This paper reports the findings of a research into Mauritian principals’ current practices in line with TQM tenets and their perceptions about the usefulness or otherwise of ideas implicit in TQM. The findings indicate that whilst principals agree with current progressive notions and thinking compatible with the TQM philosophy, they have not fully translated them into their practice. The paper identifies challenges and opportunities worthy of discussion for school improvement in twenty-first century Mauritius with its high-tech, world-class ambitions.

Keywords: ‘Quality’ Education, Total Quality Management (TQM), Educational Leadership, School Improvement, Mauritius Education System

The International Journal of Learning, Volume 18, Issue 4, pp.1-16. Article: Print (Spiral Bound). Article: Electronic (PDF File; 838.108KB).

Dr. Jean Claude Ah-Teck

Doctoral Candidate, School of Education, Deakin University, Melbourne, Victoria, Australia

Prof. Karen Starr

Foundation Chair, School Development and Leadership, School of Education, Deakin University, Melbourne, Victoria, Australia


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